Take a couple quick minutes to enhance your engagement rate with student inquiries
Often overlooked but highly impactful on student engagement, Signatures.
How likely are you to reply back to an email with no signature? Student inquiries coming through SmartHub are no different. If your responses, automated or not, do not have a signature, your engagement rates will suffer.
Have a look at the short video below for a quick tutorial on setting up your signature on SmartHub and a few of our best practices surrounding it.
Best Practices - Creating your Signature
If you are reading this then you have a few minutes to quickly set up your signature on SmartHub. It will have an impact on your ROI with Keystone.
Don't forget to add your signature to SmartEngage and Workflows!
Best Practices:
- Hyperlink your school logo with your school website.
- Consider adding CTAs like "Apply Now" or "Contact me on WhatsApp" or "Book a meeting".
- If you are worried someone will contact your personal work email, you can use a generic email like admissions@ instead.
Don't hesitate to contact Support (top right) if you have any questions or need help.
--