3 essential tools on SmartHub to optimize your engagement with student inquiries
Sending messages and/or responding to student inquiries can be time consuming. Getting your student inquiries to engage with you can be frustrating.
Here are the 3 tools you'll need to set up on SmartHub to improve your engagement with student inquiries.
Also, you'll need to figure out which platform your student inquiry engages the most on, whether its via SmartHub, Email, or WhatsApp.
Best Practices - Inquiry Engagement with Automation
Email Automation is the best solution for student inquiries that have not yet contacted you directly. Don't waste time manually emailing students who have not emailed first.
Set-up: Signature, SmartEngage, Workflows, and (optionally) WhatsApp for Business
Resources:
- Best Student Recruitment Practices 2022 eBook: https://f.hubspotusercontent10.net/hubfs/4722110/Recruit%2cEnroll%2c%20Thrive%20eBook%202022.pdf
- State of Student Recruitment 2022 Report: https://4722110.fs1.hubspotusercontent-na1.net/hubfs/4722110/PDF%20State%20of%20Student%20Recruitment%202022.pdf
WhatsApp for Business:
- https://business.whatsapp.com/products/business-app
- https://play.google.com/store/apps/details?id=com.whatsapp.w4b&hl=en&gl=US
- https://apps.apple.com/us/app/whatsapp-business/id1386412985
WhatsApp Usage: https://www.businessofapps.com/data/whatsapp-statistics/
Contact support@keystoneacademic.com if you have any questions or need help.
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